Karen Roe

Karen Roe      美国/USA

Natural Stone Motif

Karen Roe创立了被誉为“全品类台面专家”的NSMotif公司,以提供最优质的客户服务闻名。她将讲述在美国如何以客户体验为中心进行销售,如何与客户建立起密切联系,如何增强客户粘性,促成再消费。

Karen Roe owns one of Central Florida’s most successful countertop companies, NSMotif; a company which has grown from a small operation to a large-scale powerhouse in the last 10 years. NSMotif is an “All Surface Countertop Specialist” for both residential and commercial projects, with a reputation for top quality customer service. Some of NSMotif’s largest commercial clients include Walt Disney World, Universal Studios and Sea World. The company is a fabricator of choice for Central Florida’s largest big box stores and has been recognized repeatedly as one of Cosentino’s top 100 fabricators in the U.S. Karen is heavily involved in the Marble Institute of America’s Women in Stone and is a CEU certified speaker. She is minority certified in the state of Florida and the city of Orlando. Karen is an Accredited Member of the MIA and in her 25 years of experience has proudly been involved in many other industry organizations such as the Rockheads Group, Building Stone Institute, International Surface Fabricators Association, National Kitchen & Bath Association (NKBA), American Society of Interior Designers, National Association of Women in Construction and Associated Builders & Contractors. She has held leadership positions within the local chapter of the Florida Home Builders Association as a part of the Remodelers Council as well as the Fabricators Council of the NKBA. Three years ago, Karen opened a sister company, SJS Architectural Millwork Installations, which installs professional architectural millwork and provides professional kitchen and cabinet design and installation. Karen travels extensively around the world to increase her knowledge of stone and other countertop surfaces, new fabrication techniques and equipment. She collaborates regularly with many general contractors, developers, builders, designers and architects to address issues regarding the best use of stone in hospitality venues, as well as tract and custom homes.